Application Manager – Microsoft Dynamics 365 CE

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Career Techniques Inc.
June 7, 2022
Dallas, United States of America
Job Type


This is an exceptional, ground-floor opportunity to help lead and influence the expanded undertaking for a growing IT organization. Looking for a player / coach to manage a new Microsoft Dynamics CRM Implementation and growing Business Applications support team. Looking for a creative thinker able to propose scalable, repeatable approaches to business requirements while promoting the best practices and structured methodologies of software implementations.

Work in office 3 days, remote 2 days.


  • The Microsoft Dynamics 365 CE CRM Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project
  • Manage and build support team to implement and support D365 CE Platform
  • Perform software architectural design, code review and lead technical initiatives
  • Work with Microsoft, other partners and vendors, SMEs, Business Analysts, and the Development team to build solution designs and translate functional requirements into a successful development process
  • The Dynamics 365 CE Solution architect will be the technical expert and SME for the platform including leading the team through the life cycle of a D365 implementation providing key inputs during design, migrating data from external systems; conducting and supporting solution testing; building test cases; assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training
  • Lead/participate in software demonstrations and other initiatives
  • Lead complex implementations, providing best practices and ensuring the design results in a solution
  • Provide technical, delivery and thought leadership on all Services-related custom engineering/development activities
  • Develop training documentation and supporting materials as needed
  • Perform business analyses and adequate system maintenance
  • Work with project and program managers to effectively report on progress and risks and issues to liaising with both internal and customer senior stakeholders adjusting the approach and language as required for each interaction
  • Work with the business stakeholders and project teams to define functional requirements and document solution design


  • 10 years of experience in business and technical strategies and solutions for the IT industry and software development experience
  • Superior product knowledge of Dynamics 365 Sales, Marketing, and/or Field Service
  • Strong Dynamics 365/CE software development background
  • Combination of functional and technical expertise is required
  • Ability to assess business needs, infrastructure, data processing and other requirements to provide process and technical recommendations
  • Excellent communications and presentation abilities
  • Should be well versed with Microsoft Technologies and have strong exposure to Great Plains and Dynamics GP, Dynamics 365 Finance, and other components
  • Responsible for the overall architecture definition and hands-on experience with Object-oriented analysis design and development primarily using Microsoft technologies for Windows and Web applications
  • Hands-on with Microsoft Dynamics CRM application configuration and integration
  • Experience in using Azure services for integration Power Apps and Power Automate for upstream downstream systems integrations
  • Strong domain understanding and experience in implementing Dynamics solutions in the Industrials industries will be an added advantage
  • Experience in CRM and Field Service modules.
  • Experience with Microsoft Dynamics 365 F&O is a plus
  • MS CRM Configuration Dynamics 365
  • Expertise with MSD CRM development and its integration add-ons
  • Knowledge of other SaaS based business/enterprise applications a plus (Concur, DocuSign, etc.)
  • Max. file size: 300 MB.
  • Please complete the math question to prove you are human.

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