Network Engineer

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January 16, 2020
New York, New York
Job Type


Provides first level escalation support for network, telecom and security issues. Performs planned and scheduled Cisco IOS upgrades and configuration changes. Verifies and remediates system generated network alerts and reports. Works closely with Management to ensure the confidentiality, integrity and availability of network resources and customer information.


  • Provide first level escalation support for network, telecom and security issues
  • Perform initial analysis of network issues, resolving/escalating as needed.
  • Performs planned/scheduled Cisco IOS upgrades and configuration changes
  • Remediates IDS/IPS and Network Monitoring system events
  • Verifies daily/weekly/monthly reports; Remediates as necessary
  • Conducts peer review and basic testing for changes performed
  • Writes technical and procedural documentation
  • Places and escalates tickets with 3rd party vendors 
  • Acts as “Technical Contact” for routine vendor calls at remote/branch locations
  • Performs quarterly department self-audit (ASAP)
  • Automates administrative tasks and network monitoring using scripting technologies
  • Scheduled weekend and after-hour availability for "on call" support and projects
  • Enhances job knowledge and skills by researching new technologies and products
  • Occasional travel to field locations will be required
  • Perform other duties as assigned


  • BA/BS degree
  • 3+ years’ experience in the field
  • 3+ years of Cisco network engineering experience with a large organization

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