Global E-Commerce Application Manager

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January 30, 2020
Ridgefield, Connecticut
Job Type


The Global E-commerce Application Manager is responsible for defining, developing, and maintaining the firm's Global E-commerce product suite in coordination with implementation partners.


  • Creating Business Requirements (Description of business processes, workflows, and definition of technical specifications) in cooperation with the relevant departments.
  • Engage with business and IT teams to understand key business goals and translate those to a hybris solution.
  • Introduction of the software and processes to the market. Preparation of training documents and implementation and of training courses.
  • Processing and solving Service Desk queries in coordination with key users and corresponding specialist departments.
  • Promotion and marketing of the application within the organization. Maintenance of a network with business (key user), specialist departments (BA, IT), and internal and external specialists.
  • Maintain direct communication with internal and external customers regarding current products, user interaction, use case definition.
  • Provide software support and training for users.
  • Project coordination with software vendors.
  • Maintain operations budget, report on contracts and project status.
  • Maintain usage of and connection with source data from the information management system.


  • Bachelor's degree in Computer Science or equivalent software experience.
  • 5-7 years experience managing an E-commerce website platform and its requirements.
  • 3-4 years of project management experience.
  • 5+ years of experience in an international company.
  • Proven experience in software development and/or software project management.
  • Sound knowledge of SAP hybris including experience within the hybris backoffice and admin console is preferred.
  • Knowledge of integration to SAP ERP (or other systems/applications) is preffered.
  • Strong verbal and written communication skills.
  • Software development experience preferred.
  • Knowledge of Google Analytics preferred.
  • Technically savvy with a strong inner drive to succeed and high level of entrepreneurial spirit.

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