IT Infrastructure Engineer

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February 27, 2020
New York, New York
Job Type


The Infrastructure Engineer will play an important role in the growth of our client's technology infrastructure team with responsibilities centered around the continuous enhancement and ongoing maintenance of  (predominantly cloud-based) systems infrastructure, including servers, network, end-user computing, and IT security.  He/she will report to the Director of IT Infrastructure and work with the team, and in particular, its portfolio companies, contractors and third-party vendors.


  • Deployment, monitoring, maintenance, upgrade and support of all managed IT infrastructure systems based on the roadmap, including AD, telecommunications, servers, PCs, operating systems, hardware, software, peripherals and office automation equipment.
  • Configuration and management support of Cisco Meraki-based network hardware in 60+ locations
  • Administration and maintenance of the MS Office 365 product suite to fully leverage current and future investments
  • Asset management for IT hardware, software and equipment (CMDB experience a plus)
  • Troubleshoot and resolve technical issues
  • Provide assistance with various infrastructure assessment, remediation and implementation services to portfolio companies as needed
  • Keep up to date on IT infrastructure trends and evaluate their usefulness for the company making recommendations where applicable.
  • Evaluate, build and maintain strong working relationships with supplementary IT Service Providers, providing oversight as needed


  • Bachelor’s Degree in Computer Science, engineering or related field
  • 5+ years of experience in supporting corporate IT Infrastructure
  • Enjoy working in a fast-paced, agile environment and resolve unplanned incidents quickly.
  • Strong customer service and relationship management focus
  • Outstanding communication skills both written and verbal
  • Self-motivated, proactive, independent and responsive; requires little supervisory attention
  • Experience implementing and maintaining a company’s systems infrastructure leveraging the cloud, wherever possible.
  • Strong hands-on experience configuring, troubleshooting and maintaining a company’s network infrastructure (end-user computers & mobile devices, routers, switches, firewalls, DHCP, DNS, VLAN) and servers (Microsoft server, VMware, HyperV, etc).
  • Hands-on experience managing Cisco Meraki Networks Preferred
  • Working knowledge of current protocols and standards, including Active Directory, LDAP,Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity/DR, etc
  • Experience configuring and maintaining Active Directory (OUs, Security Groups, GPOs, etc) and AzureAD
  • Hands-on experience in setting-up and managing O365 environments (SharePoint, Exchange Online, OneDrive, Azure AD, etc.)
  • Working knowledge of common IaaS public cloud service offerings (preferably Microsoft azure)
  • Familiarity with MDM/Mobile Device Management Solutions (inTune or similar) desired
  • Familiarity with modern Remote Monitoring and Management Tools such as Kaseya, Solarwinds or Similar
  • Experience with ticketing systems and end-user support
  • Good knowledge of infrastructure security, including endpoint & perimeter protection, intrusion detection & prevention, including firewalls, web-filtering, malware protection and device encryption
  • Experience with voice technologies (VoIP) and Video Conferencing technologies is a plus
  • Strong working knowledge of Microsoft Office suite (PowerPoint, Excel, Word, Outlook)
  • Experience with IAM Federation/Sync and SSO a plus (preferably with Azure AD and/or SAML)
  • Some experience with PowerShell and/or other command-line scripting tools a plus
  • Experience working with 3rd party vendors or contractors to execute projects strongly preferred

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