Voice Network Engineer

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May 20, 2020
Scarsdale, New York
Job Type


Our client is seeking an IT Voice Network Engineer who will be responsible for developing and driving a firm wide UC phone strategy and road map. The successful candidate will collaborate with Network Engineers to recommend optimal provider/circuits and lead the VoIP migration efforts.


  • Conduct in-depth business reviews to identify opportunities that drive efficiencies and grow the business.
  • Review circuits’ data and voice, phone numbers, phone/PBX inventory, UC phone/infrastructure investory, and create an official document.
  • Create and follow through on circuit/phone disconnect process.
  • Review and manage telecom and data contracts.
  • Invoice review and initial signoff to be processed with Manager, Technical Admin/AP.
  • Identify and improve data connectivity (MPLS) with providers.
  • Assess need of data communications between locations.
  • Responsible for all VOIP connectivity.
  • Develop annual business plans and prepare regular carrier business reviews.
  • Serve as liaison with other business unit leaders to communicate carrier site changes and enhancements to carrier partners.
  • Develop solutions that leverage the firm’s volumes, systems and partnerships while providing consistently high levels of customer service in a cost-effective manner.
  • Coordinate transportation system changes.
  • Provide data and recommendations on product tracking, route analysis, rerouting, costing and usage alternatives.
  • Update the procedural, monitoring and standard documentation, maintain and report on the critical KPI s that measure carrier performance across the network.
  • Cross train other team members.
  • Perform other duties as requested


  • Bachelor's degree or equivalent experience in field of study related.
  • 8-10 years’ experience required with 5+ years of supply chain working with carriers
  • Technology Experience
    • MPLS
    • VOIP
    • QOS
    • Data Connectivity
    • SD-WAN
    • Service Provider Management

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